Privacy
Policy

VERSUS PERFORMANCE is a Strength & Conditioning coaching service based in Cheshire, United Kingdom.

If you have any questions about this policy or your data, please contact:

Email: hannah@versusperformance.co.uk

We may collect the following personal information:

• Your name, email address, and phone number when you make an enquiry or booking.
• Health or training information you choose to share for coaching purposes.
• Payment details (processed securely by trusted third-party providers).
• Website usage data (via cookies or analytics tools).

Like most businesses, we use third parties, to help deliver our services. This will often involve a third party processing your personal data but that will only be in line with the purposes set out above. We operate a regular and strict regime of third party checks on how your personal data is protected.

Your personal data will be held in confidence by us but may be passed to other companies as detailed below:

• Watti Group companies, their agents or any third parties we appoint for the administration and servicing of your account and carry out our legitimate interests, which may include the transfer of your information outside the UK and European Economic Area (EEA). Where we send the data of your dependants, beneficiaries or shareholders to such third parties you agree to inform and gain consent from the relevant persons.
• We, or other Watti Group companies, are provided with updated address details or other information by either you or your employer, in which case we will update the information kept for any other accounts for which we hold records on our database.
• If applicable to you, your adviser or intermediary – this would include any other party to the business relationship with your adviser or intermediary that you have told us about;
• HM Revenue & Customs, the Financial Conduct Authority and other statutory bodies (such as the Financial Ombudsman) – we can be fined and subject to other action if we fail to provide certain information to these authorities.
• The Unclaimed Assets Register to help you with the recovery (for example) of unclaimed distribution payments.
• Companies who facilitate payments to you, for example tracing agents, and to allow regulatory money laundering checks to be made and BACS and Western Union payments to be made.
• Other organisations to take action if we consider your levels of trading to be short-term, excessive or disruptive.
• Other organisations to help prevent and detect fraudulent behaviour and to authenticate customers using our online services.
• Fraud prevention and law enforcement agencies if false or inaccurate information is provided and fraud is identified. Watti Group companies and other organisations may also access and use this information to prevent fraud and money laundering, for example, when: checking details on applications for credit and credit related or other facilities; managing credit and credit related accounts or facilities; recovering debt; checking details on proposals and claims for all types of insurance; and checking details of job applicants and employees. If fraud is detected, you could be refused certain services, finance, or employment.Please contact us if you wish to receive details of the relevant fraud prevention agencies, further details can be found regarding data protection rights and fraud prevention agencies at https://www.cifas.org.uk/fpnWe and other organisations may access and use from other countries the information recorded by fraud prevention agencies.
• Our affiliated and associated companies for marketing purposes where you have provided your specific consent.
• Other Watti Group companies in order to provide improved servicing of the accounts you hold with Watti Group, including reporting to you. This is at your request only.
• to a qualifying pensions dashboards provider or the Money and Pensions Service to ensure your up to date information is available to be requested via a dashboard service.

Any transfer of information will usually be by electronic means, including the internet.

Your data is used to:

• Respond to enquiries and manage bookings.
• Deliver coaching and related services.
• Process payments securely.
• Improve our services and website performance.
• Send updates or information if you have opted in.

We take data protection seriously. Your information is stored securely and only kept for as long as necessary to deliver our services or meet legal obligations.

 

We do not sell or share your personal information.

We may use trusted third parties (e.g. payment processors, scheduling or analytics tools) who are also GDPR compliant.

Under UK data protection law, you have the right to:

• Request a copy of your data.
• Ask for corrections or deletion of your data.
• Withdraw consent for communications at any time.

To exercise these rights, email hannah@versusperformance.co.uk.

Our website may use cookies or analytics to understand visitor behaviour and improve user experience. You can adjust your browser settings to disable cookies.

 

We may update this policy from time to time. The latest version will always be available on our website